Rolex sky dweller Automatic premium quality Japan

🚚 Shipping Policy

Free Shipping Across India

We offer free delivery on all orders across India. No hidden fees. 3–7 business days. Trackable and insured.

Order Processing

Orders are processed within 24–48 hours. You'll receive a tracking link via email and SMS once your order ships.

Order Tracking

Track your order using the link in your shipping confirmation email or SMS.

Delivery Issues

If your order is delayed or lost, contact us at watchhavenindia@gmail.com. We'll assist you in tracking it down.

🔄 Exchange Policy

No Cash Refunds

We do not offer cash refunds under any circumstances. We follow an exchange-only policy.

Exchange Eligibility

You may request an exchange only if:

• You received a damaged product.
• You received a wrong product.

What is NOT covered?

• Change of mind
• Product not liked
• Minor color/design differences
• Customer damage or misuse

Time Limit

You must contact us within 48 hours of delivery. Requests after 48 hours will be rejected.

Proof Required

To process your exchange, provide:

• Unboxing Video (clear, uncut, from sealed package to full reveal)
• Clear Photographs (2–3 images showing damage or wrong product)
• Order Number

Exchange Process

1. Email us at watchhavenindia@gmail.com with subject: "EXCHANGE – [Order Number]"
2. Attach the video and photos
3. We review and approve within 24–48 hours
4. Ship the product back (customer pays return shipping unless our error)
5. We send the replacement within 4–7 business days

Return Shipping

You pay return shipping charges unless the error is from our side (wrong product sent).

COD & Semi-COD Orders

• COD: Once dispatched, cannot be cancelled. Refusal of delivery = 15% restocking fee.
• Semi-COD: The 10% advance payment is non-refundable under any circumstances.

Questions? Contact us at watchhavenindia@gmail.com – we're here to help!